Small Business IT Support

Hiring someone new? Don't waste 3-4 hours of internal time on IT setup.

What's included:

• Create user account - Windows/Mac login with permissions
• Email setup - Company email address
• Shared drive access - Correct folder permissions
• Install required software - Office 365, Slack, Zoom, VPN
• Printer access - Add network printers
• VPN configuration - For remote workers
• Cloud backup setup - OneDrive or Google Drive
• 1-hour training - Walk through your systems

Time saved:

I do it in 60-90 minutes for £99. Your team focuses on training, not tech headaches.

Employees can't find files. Or worse, everyone can see sensitive documents.

What's included:

• Central folder structure - Organised by department
• Permission setup - Who can view, edit, or delete
• Example structure:
  • Company Shared (view only)
  • Sales (edit: sales team)
  • Finance (owner + accountant only)
• Map drive to computers - Shows up automatically
• Version history - Recover deleted files
• Staff training - 15-min session

Professional email, shared calendars, file storage, and video calls - all in one place.

What's included:

• Company email addresses - name@yourbusiness.com
• Set up employee accounts - Up to 10 users included
• Shared calendars - Meeting rooms, holidays
• Teams or Slack setup - Internal chat
• OneDrive or Google Drive - Cloud storage
• Configure on all devices - Computer, phone, tablet
• Security settings - 2-factor authentication

Employees working from home need secure access to company files.

What's included:

• Choose the right VPN solution
• Install on server/router
• Configure on employee devices
• Test remote access
• Simple one-click instructions

Why you need a VPN:

• Employees access files safely from anywhere
• Data is encrypted - hackers can't intercept
• Professional setup (not sketchy free apps)

Are you one weak password away from a data breach?

What's checked:

• Password strength
• Windows/Mac updates
• Antivirus status
• Firewall settings
• Backup status
• Shared drive permissions
• Email security

What you receive:

• Simple report - no technical jargon
• Priority fixes - the 3 most important things
• Up to 1 hour of fixes included

If your computer died today, how much work would you lose?

What's included:

• 3-2-1 backup strategy - 3 copies, 2 media, 1 off-site
• Choose backup solution (cloud or external + cloud)
• Install and configure - fully automatic
• Test recovery - prove it works
• Set up failure alerts

Office printers are notoriously difficult for multiple users. I make it simple.

What's included:

• Network printer setup
• Add to all computers
• Scan to email/folder
• Set default printer for everyone
• Toner monitoring alerts
• Mobile printing setup

You have a server but no dedicated IT person. I can help.

What I can help with:

• User management - create, disable, modify accounts
• Group policies - apply settings to multiple computers
• Server troubleshooting - errors or crashes
• Permissions audits - who has access?
• Backup verification - ensure they work
• Performance optimisation - faster logins